Introduction
Vakanta AB, reg. nr. 556932-3081, (below “Vakanta”, “we,” “us” or “our”) is a supplier of an Internet-based service platform (the “Vakanta Platform”) for administration and ordering of consultancy services (“Consultancy Services”), with functionality for ordering, offering, agreeing, administrating, and making payments in relation to such Consultancy Services. For this purpose, Vakanta enters into agreements with both purchasers (“Purchasers”) and suppliers (“Suppliers”) of such Consultancy Services (jointly referred to below as “Clients”).
In connection with our supply of the Vakanta Platform, we will process certain personal data in relation to the Client’s contact persons and/or users of the Vakanta Platform. We will also process certain personal data in relation to the individual consultants, who are offered and/or provided by a Supplier for performance of Consultancy Services under agreed assignments (“Consultants” and “Assignments”, respectively). Further, we will also process personal data in relation to certain other purposes as described herein.
This privacy policy describes how we will process your (“you,” or “your”) personal data for the above-mentioned purposes, when we act as a data controller under applicable data privacy legislation (the EU General Data Protection Regulation 2016/679, “GDPR”, and other applicable data privacy laws), meaning that we will determine the purposes and means of the processing of your personal data.
In connection with our supply of the Vakanta Platform, we will also process certain additional personal data relating to Consultants as provided to us by the Client for processing in the Vakanta Platform, such as work resumes for the Consultants. The Client is the data controller for such additional personal data relating to Consultants, and we will process such personal data on behalf of the Client as a data processor under applicable data privacy legislation, in accordance with the Vakanta Data Processing Terms (the “Data Processing Terms”), which form part of our agreement with the Client. If you have questions or concerns in relation to such personal data, we will direct you to the relevant Client for further handling.
When and what personal data do we process?
We will collect personal data from you when:
- You sign up and/or register as a contact person and/or user, acting as representative of the respective Client, for access and use of the Vakanta Platform,
- You report incidents or submit other support requests to us in relation to the Vakanta Platform,
- You, as a Consultant, is offered and/or provided by a Supplier for performance of Consultancy Services under agreed Assignments,
- We store agreements relating to Assignments in the Vakanta Platform,
- You visit our website or use the Vakanta Platform, by our use of cookies,
- You sign up for marketing or newsletters, or otherwise contact us, or if you represent a potential Client whom we may contact for marketing purposes.
- We may also collect personal data from public registers, e.g. to supplement and verify the above personal data.
- The personal data we will collect may include:
- Your name, address, telephone number and e-mail address,
- IP address, when visiting our website or using the Vakanta Platform,
- For Consultants, personal identity number (see below)
Purpose, legal ground and storage period
We will only use your personal data for the purposes and on the legal grounds set out below. Further, we will only use your personal data during the period set out under “Storage period”, after which period your personal data will be erased.
a) Signing up for use of the Vakanta Platform
Purpose of processing: When you sign up and/or register as a contact person and/or user, acting as representative of the respective Client, for access and use of the Vakanta Platform, we process your personal data in order to (i) manage, administrate and fulfil our agreement with the Client, (ii) provide customer services, (iii) administrate the Client’s customer profile, and/or (iv) our internal business purposes, including follow-up and carrying out of analyses of use of the Vakanta Platform, and making further development of the Vakanta Platform for the benefit of our Clients.
Categories of personal data: The personal data included in the processing are your name, address, telephone number and e-mail address.
Legal ground for processing: The processing is necessary for the purposes of our legitimate interests to administrate the agreement with the Client, to supply the Vakanta Platform and to handle related matters.
Storage period: We will process your personal data during the term of our agreement with the Client. We may store the personal data for a longer time period if so required under applicable law (e.g. the Swedish Accounting Act) or if necessary to defend our legal interests.
b) Reporting of incidents or submitting other support requests to us in relation to the Vakanta Platform
Purpose of processing: When you, as a registered contact person and/or user of the Vakanta Platform, report any incidents or submit other support requests to us in relation to the Vakanta Platform, we process your personal data in order to (i) handle such incidents and support requests, and (ii) carry out analyses of support matters and making quality reviews on our supply of the Vakanta Platform.
Categories of personal data: The personal data included in the processing are your name, address, telephone number and e-mail address.
Legal ground for processing: The processing is necessary for the purposes of our legitimate interests to supply the Vakanta Platform and to handle incidents and support requests in relation thereto.
Storage period: We will process your personal data during the term of our agreement with the Client. We may store the personal data for a longer time period if so required under applicable law (e.g. the Swedish Accounting Act) or if necessary to defend our legal interests.
c) Processing of personal data relating to Consultants
Purpose of processing: Under applicable law (the Swedish Agency Work Act), Consultants may have rights to be employed by Purchasers of Consultancy Services under certain circumstances, namely where the Consultant has been placed at the same Purchaser for more than 24 months during a 36-months period. As supplier of the Vakanta Platform, we assist Clients in keeping track of such legal rights of Consultants, by identifying them by name and personal identity number and recording the time period that they are placed at the same Purchaser. We do so as a service to enable Clients to fulfil their legal obligations under applicable law.
Categories of personal data: The personal data included in the processing are the name and personal identity number of the Consultant.
Legal ground for processing: The processing is necessary for the purposes of compliance with a legal obligation.
Storage period: We will process your personal data during the time period that you are offered and/or engaged as a Consultant under Assignments, and for a reasonable time period thereafter as necessary to establish whether the 36-months period requirements are met.
d) Storage of agreements on Assignments in the Vakanta Platform
Purpose of processing: We store agreements relating to Assignments, which have been entered into by our Clients in the Vakanta Platform, for the purpose of our Clients and us being able to verify the existence and details of such agreements.
Categories of personal data: The personal data included in the processing are (if you are a contact person of the Client) your name, address, telephone number and e-mail address, or (if you are a Consultant), your name and personal identity number.
Legal ground for processing: The processing is necessary for the purposes of our legitimate interests to administrate agreements on Assignments, which are executed in connection with our supply of the Vakanta Platform and related administration of agreements with Clients.
Storage period: We will process your personal data during the term of our agreement with the Client. We may store the personal data for a longer time period if so required under applicable law (e.g. the Swedish Accounting Act) or if necessary to defend our legal interests.
e) Visiting our website or using the Vakanta Platform
Purpose of processing: We collect IP numbers and certain other usage data when you visit our website and/or use the Vakanta Platform, see further under “Cookies” below.
Categories of personal data: The personal data included in the processing are IP numbers and user generated data from cookies (e.g. clicks, page viewed, page visits, time spent, services viewed and clicked on).
Legal ground for processing: For Strictly Necessary Cookies (see below), the processing is necessary for the purposes of our legitimate interests to record usage of our website and the Vakanta Platform. For the Vakanta Platform, our processing is (for strictly necessary cookies), also necessary for the purposes of our legitimate interests of verifying that only authorized users access the Vakanta Platform. For cookies which are not Strictly Necessary Cookies, our processing is based on your consent to such processing, see further under “Cookies” below.
Storage period: We will process your personal data during the term of our agreement with the Client, or for the shorter time period decided by the relevant cookie (the storage period for each of our cookies can be found in our Cookie Settings, see under “Cookies” below).
f) Signing up for marketing or newsletters, or otherwise contacting us, or if you represent a potential Client whom we may contact for marketing purposes.
Purpose of processing: When you sign up for newsletter, events, invites and offers, or if we identify you as a representative of a prospective Client, we will process your personal data for marketing purposes.
Categories of personal data: The personal data included in the processing are your name, address, telephone number and e-mail address.
Legal ground for processing: The processing is necessary for our legitimate interests to maintain good customer relations and perform marketing activities.
Storage period: If you opt-out or unsubscribe from our marketing, we will no longer process your personal data for this purpose, unless there is another legal ground for keeping your data (such as a valid agreement with the Client you represent).
Who do we share your personal data with?
Only the people who need to process personal data for the purposes mentioned above have access to your personal data. We may share your personal data to third parties who process the data on our behalf in order for us to be able to provide our services. Such third parties may carry out e.g. analyses, or provide IT services. Vakanta and our partners always maintain high security levels and confidentiality when processing your personal data.
Vakanta process your data only in the EU/EEA. If any transfer of data would take place outside the EU/EEA it will be made in line with the GDPR and other applicable data privacy legislation, and be based on the EU Commission’s standard contractual clauses.
Cookies
When you visit our website and the Vakanta Platform, we use cookies and similar techniques to store and sometimes track information about you. Our processing is based on your consent, provided to us in our cookie banner, except for Strictly Necessary Cookies. For more information on the personal data collected, please see under the section “Visiting our website and using the Vakanta Platform” above.
A cookie is a small data file that is sent to your browser from a web server and stored on your hard drive, and which allows easier access the next time the same page is visited. We use different types of cookies on our website and the Vakanta Platform, both session and permanent cookies as well as first-party and third-party cookies. Session cookies are stored temporarily until you close your web browser and permanent cookies are stored during a longer period of time. First-party cookies are put on our website and the Vakanta Platform by us, and third-party cookies are provided by third parties. We classify cookies in the following categories: (i) Strictly Necessary Cookies, (ii) Functional Cookies, (iii), Analytics Cookies, (iv) Performance Cookies, and (v) Targeting Cookies.
If you do not want your personal information to be stored by cookies, you can configure your browser so that it notifies you whenever a cookie is received. By doing so, you can decide each time to accept cookies or not. However, kindly note that the use of cookies may be necessary to provide certain features and that choosing to reject cookies may reduce the functionality of the Vakanta Platform. Your browser should include precise instructions explaining how to control the acceptance of cookies.
By clicking on “Cookie Settings” you will find a detailed list of the cookies we use on our website and the Vakanta Platform. The list of cookies is updated continuously to be as accurate as possible. You can opt-out of each cookie category (except Strictly Necessary Cookies) by accessing our Cookie Settings.
Data security
We employ appropriate technical and organizational security measures, as required under the GDPR and other applicable data privacy laws, to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed. We regularly review our security policies and procedures to ensure that the Vakanta Platform is secure and that your personal data is protected.
Your rights
You are entitled to the following rights under the GDPR and other applicable data privacy laws:
- The right to access: you may request to access your personal data at any time. Upon request, we will provide a copy of your personal data in a commonly used electronic form.
- The right to rectification: you are entitled to obtain rectification of inaccurate personal data and to have incomplete personal data completed.
- The right to erasure (“right to be forgotten”): under certain circumstances (including processing on the basis of your consent), you may request us to delete your personal data. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.
- The right to object: to certain processing activities conducted by the us in relation to your personal data, such as our processing of your personal data based on our legitimate interest. The right to object also applies to processing of your personal data for direct marketing purposes.
- The right to restriction of processing: you may under certain circumstances request from us to restrict the processing of your personal data. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us.
- The right to data portability: you are entitled to receive your personal data (or have your personal data directly transmitted to another data controller) in a structured, commonly used and machine-readable format.
Finally, if you are not satisfied with our processing of your personal data, you have the right to lodge a complaint with the supervisory authority. The relevant supervisory authority for our processing of your personal data is the Swedish Authority for Privacy Protection (Swe: Integritetsskyddsmyndigheten, IMY). For contact details see https://www.imy.se/en/about-us/contact-us/
Contact information
If you have any questions relating to our processing of your personal data or our use of cookies or if you would like to invoke any of your rights under applicable privacy legislation, please contact us at:
Vakanta AB
Helio Slussen, Peter Myndes Backe
16SE-118 46 Stockholm, Sweden
Telephone: +46 8-510 609 00
E-mail: support@vakanta.com
Last updated: 6 September 2024